Security Best Practices

Protect your crypto assets with these essential security guidelines and tips

Recovery Phrase Security

DO:

  • ✓Write it down on the official Ledger recovery sheet
  • ✓Store in a secure, fireproof location
  • ✓Consider a second backup in a separate secure location
  • ✓Use metal backup solutions for extra durability

DON'T:

  • ✗Never take photos or screenshots
  • ✗Never store digitally (no cloud, no email, no notes apps)
  • ✗Never share with anyone, including Ledger support
  • ✗Never enter it on any website or app

Device Protection

DO:

  • ✓Always verify the device is genuine before first use
  • ✓Keep your PIN code secure and memorized
  • ✓Update firmware regularly through Ledger Live
  • ✓Only buy from official Ledger website or authorized resellers

DON'T:

  • ✗Never use a pre-configured device
  • ✗Never share your PIN code
  • ✗Never install firmware from unofficial sources
  • ✗Never buy from third-party marketplaces (eBay, Amazon sellers)

Phishing Prevention

DO:

  • ✓Always type ledger.com manually in your browser
  • ✓Verify you're on the official Ledger website (check HTTPS and URL)
  • ✓Only download Ledger Live from ledger.com
  • ✓Enable email notifications for account activity

DON'T:

  • ✗Never click links in emails claiming to be from Ledger
  • ✗Never download Ledger Live from third-party websites
  • ✗Never enter recovery phrase on any website
  • ✗Never trust DMs offering Ledger support

Transaction Verification

DO:

  • ✓Always verify transaction details on device screen
  • ✓Double-check recipient addresses
  • ✓Confirm amounts and fees before approving
  • ✓Take your time - there's no rush

DON'T:

  • ✗Never approve transactions you didn't initiate
  • ✗Never skip verification on the device screen
  • ✗Never send to addresses you can't verify
  • ✗Never feel pressured to approve quickly

Common Threats to Watch For

Phishing Emails

High Risk

Fake emails pretending to be from Ledger asking for recovery phrases or personal information.

Prevention: Ledger will NEVER ask for your recovery phrase. Delete suspicious emails immediately.

Fake Support

High Risk

Scammers impersonating Ledger support on social media or messaging apps.

Prevention: Ledger support never initiates contact. Only use official support channels.

Malicious Apps

High Risk

Fake wallet apps or browser extensions designed to steal your crypto.

Prevention: Only download from official sources. Verify app signatures and reviews.

Clipboard Malware

Medium Risk

Malware that changes copied crypto addresses to attacker's addresses.

Prevention: Always verify addresses on your Ledger screen before confirming.

🛡️ The Golden Rules

1

Never share your 24-word recovery phrase

This is the master key to all your crypto

2

Always verify on device screen

Trust what you see on Ledger, not on computer

3

Keep firmware updated

Regular updates patch security vulnerabilities